Inner Insight Hypnosis

Privacy Policy

Who we are

This website, www.innerinsighthypnosis.com, is operated by Inner Insight Hypnosis Ltd (company number 16961913), registered at 23 Barlstone Avenue, Blythe Bridge, Stoke-on-Trent, ST11 9PJ. We are registered with the Information Commissioner's Office, registration reference ZC163447.

This policy explains how we handle information collected through general use of this website. If you are booking or receiving hypnotherapy services, please read our Client Privacy Notice instead, which covers how we collect and use your health information, how long we keep client records, and who we share them with.

Information collected automatically

When you visit this site, certain non-personal technical information is collected as standard, such as your browser type, device information, and IP address. This helps the site function correctly and lets us understand how it's used.

Information you provide to us

If you fill in a contact form, book a free consultation, or sign up for a free resource (such as our relaxation audio or method guides), we collect the information you provide — typically your name, email address, and phone number — to respond to your enquiry or send you the resource requested. We do not sell or share this information with third parties for their own marketing purposes.

If you go on to book a hypnotherapy session, further information is collected under the terms of our separate Client Privacy Notice .

Cookies

This site uses cookies to help it function and, where you have given consent, for analytics and advertising purposes (including Google Ads). You can control or disable cookies through your browser settings, though some parts of the site may not work correctly if you do. Where we use non-essential cookies, we will ask for your consent before they are set.

Email marketing

If you sign up to receive emails from us (for example, after downloading a free resource), we will only send you marketing communications with your consent. You can unsubscribe at any time using the link in any email, or by contacting us using the details below.

Links to other websites

This site may contain links to external websites, including social media platforms. We are not responsible for the content or privacy practices of these third-party sites, and recommend you review their own privacy policies before providing any information to them.

How long we keep data

Enquiry and contact form data is kept only as long as needed to respond to your enquiry, typically no longer than 12 months if it does not lead to a booking. Data collected for email marketing is kept until you unsubscribe or, if there has been no engagement, for a maximum of 24 months. Client data is subject to the separate retention terms in our Client Privacy Notice.

Your rights

Under UK data protection law you have the right to ask what information we hold about you, ask us to correct or delete it, and withdraw consent to marketing at any time. To exercise any of these rights, or with any question or complaint about this policy, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).

Security

We take reasonable technical and organisational steps to protect the information we hold, including using reputable third-party platforms to process data on our behalf.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page. Last updated: September 2026.